Warranty
INVADER BANDZ™ Manufacturing-Defect Coverage
30-day manufacturing-defect coverage · 30 days from delivery · Version 1
INVADER BANDZ™ Manufacturing-Defect Coverage - 30-day manufacturing-defect coverage
For 30 days from delivery, INVADER BANDZ™ is covered against manufacturing defects in its materials and workmanship. This coverage is about how the band is made; it makes no claim about performance or any other effect.
WHAT IS COVERED
- A band that tears or separates at a seam or join under normal wear.
- A clasp or closure that fails under normal wear.
- Flaws in the material or print.
WHAT IS NOT COVERED
- Normal wear, stretching and cosmetic change.
- Damage from washing or heat contrary to the care instructions.
- Misuse, loss or theft.
- Bands not bought new from a Bass site.
HOW TO MAKE A CLAIM
1. Submit a claim at BassLuxurySports.com/warranty/claim with your order reference, the email address used at checkout, a description of the issue and clear photographs.
2. We aim to reply within 3 business days. We may ask for more photographs, or for the piece to be returned to us with a prepaid label we provide.
3. Approved claims are resolved as set out under What we will do. You can follow your claim at any time with the private link we give you.
WHAT WE WILL DO
Replacement with the same item and colour, or a refund of the price paid if it is no longer available. We provide a prepaid return label.
YOUR RIGHTS
This limited warranty is given in addition to the rights you have under the law of your state. Nothing in it limits a right that the law does not allow to be limited.
Damage on arrival and returns are covered separately by our Shipping & Returns policy.